Willamette Sky FAQs
How will counseling help me?
It really depends on what you want to get out of the counseling, but it is rare that you will leave without feeling a positive change. For some clients, counseling helps them solve a specific problem so that they can move forward with increased confidence. For other clients, counseling helps them transform their relationships and their lives.
I want to schedule an appointment. How do I get started?
- Look through our website to see our therapists, services, and fees.
- Call 541-600-2034 to talk to our scheduling team. During this first call, you will be asked for your insurance information, if you are interested in TeleTherapy or an Office Appointment, and generally what you are looking for from therapy.
- We will check your insurance benefits, reach out to you via email with that information (including your fees), and continue with the scheduling process. We will provide you an estimate for private pay fees and out-of-network fees for one year based on weekly visits. (Your actual fees may vary based on your number of visits.)
- You will be asked to complete a few forms, which will need to be finished prior to your appointment. These will include a confidentiality agreement, questions about you, and a financial statement. Information about confidentiality acknowledges your rights and responsibilities in therapy.
- You will receive a reminder about your appointment with the date and time, location, and your therapist's name.
- Completed paperwork confirms your appointment.
What can I expect for first visit?
- You can expect to be asked some questions about yourself and what brought you to therapy.
- You can expect to feel listened to and comfortable talking with the therapist. We want you to feel free to express yourself and talk about what is important to you.
- You can expect your therapist to talk with you about what you hope to accomplish by coming to therapy and discuss a plan to help you. This may include continuing meeting with the therapist on a regular basis, additional resources, or a referral to another specialist who may be better able to help you.
Find the right therapist for you.
It’s easy to find a counselor, but perhaps more difficult to know if you’ve found the right therapist for you. Here are a few questions to consider when you get started:
- What does it feel like for you to sit with the therapist?
- What’s the counselor’s approach to therapy?
- Does the counselor seek regular peer consultation?
- Has your counselor done his or her own therapy?
- Does the counselor encourage dependence or independence?
- Does the counselor belong to a professional association and its code of ethics? Read the AAMFT code of ethics.
Feeling comfortable with your therapist is one of the most important elements of therapy. If your therapist doesn't feel like the right fit, that's okay. Therapists understand this and won't be offended if you want to see someone else. If you feel like your current therapist isn't the right fit, let us know, and we can get you scheduled with another of our experienced providers.
What if I have a grievance complaint about my experience at Willamette Sky?
Willamette Sky Counseling (WSky) is committed to providing quality services designed to meet our clients needs and to respect client rights. If you or any person acting on your behalf believes that your needs are not being met within the scope of treatment or that your rights have been violated, you may file a grievance with the provider, your coordinated care plan, or the Health Systems Division regarding any aspect of your treatment verbally or in written form. Learn more about your rights and WSky's grievance policy.
What is Willamette Sky's Advanced Directive policy?
All adults 18 years and older, can make decisions about their own care. That includes refusing treatment. Our team at Willamette Sky Counseling can support you in accessing and filling out the document found on the Oregon Health Authority website.
Oregon has a form called a Declaration for Mental Health Treatment. This form is a legal document. It allows you to make decisions now about future mental health care in case you are unable to make your own care decisions.
Only a court and two doctors can decide that you cannot make your own care decisions.
You may also use this form to name an adult who can make mental health choices for you when you cannot make them for yourself.
This person must agree in writing to represent you. The person you name must follow your wishes. If no one knows your wishes, the person you name must make them for you. They must make decisions that are in your best interest.
A Declaration of Mental Health Treatment is good for three (3) years. If you become unable to make decisions, this document will remain in effect until you are able to make your own decisions.
You may change or cancel your Declaration at any time as long as you are capable of making decisions for yourself.
It is important to give this form to your doctor and a copy to the person who represents you.
You may request this form by:
For more information on the Declaration for Mental Health Treatment, go to the State of Oregon’s website at: http://cms.oregon.gov/oha/amh/forms/declaration.pdf.
Current as of November 2017.
All adults 18 years and older, can make decisions about their own care. That includes refusing treatment. Our team at Willamette Sky Counseling can support you in accessing and filling out the document found on the Oregon Health Authority website.
Oregon has a form called a Declaration for Mental Health Treatment. This form is a legal document. It allows you to make decisions now about future mental health care in case you are unable to make your own care decisions.
Only a court and two doctors can decide that you cannot make your own care decisions.
You may also use this form to name an adult who can make mental health choices for you when you cannot make them for yourself.
This person must agree in writing to represent you. The person you name must follow your wishes. If no one knows your wishes, the person you name must make them for you. They must make decisions that are in your best interest.
A Declaration of Mental Health Treatment is good for three (3) years. If you become unable to make decisions, this document will remain in effect until you are able to make your own decisions.
You may change or cancel your Declaration at any time as long as you are capable of making decisions for yourself.
It is important to give this form to your doctor and a copy to the person who represents you.
You may request this form by:
- Calling the State of Oregon at 503-945-5763. TTY: 800-875-2863
- Requesting a copy from your current provider
- Downloading from http://www.oregon.gov/oha/amh/forms/declaration.pdf
- Asking Willamette Sky administrative staff or your therapist for support in locating and filling out documentation.
For more information on the Declaration for Mental Health Treatment, go to the State of Oregon’s website at: http://cms.oregon.gov/oha/amh/forms/declaration.pdf.
Current as of November 2017.