WILLAMETTE SKY COUNSELING
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Frequently Asked Questions      

Therapy FAQs

I'm new to Willamette Sky Counseling

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How will counseling help me?
It really depends on what you want to get out of the counseling, but it is rare that you will leave without feeling a positive change. For some clients, counseling helps them solve a specific problem so that they can move forward with increased confidence. For other clients, counseling helps them transform their relationships and their lives. 

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I want to schedule an appointment. How do I get started? 
  • Look through our website to see our therapists, services, and fees.
  • Call 541-600-2034 to talk to our scheduling team. During this first call, you will be asked for your insurance information, if you are interested in TeleTherapy or an Office Appointment, and generally what you are looking for from therapy.
  • We will check your insurance benefits, reach out to you via email with that information (including your fees), and continue with the scheduling process. We will provide you an estimate for private pay fees and out-of-network fees for one year based on weekly visits. (Your actual fees may vary based on your number of visits.)
  • You will be asked to complete a few forms, which will need to be finished prior to your appointment. These will include a confidentiality agreement, questions about you, and a financial statement. Information about confidentiality acknowledges your rights and responsibilities in therapy.
  • You will receive a reminder about your appointment with the date and time, location, and your therapist's name.
  • Completed paperwork confirms your appointment.
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What can I expect for first visit?
  • You can expect to be asked some questions about yourself and what brought you to therapy.
  • You can expect to feel listened to and comfortable talking with the therapist. We want you to feel free to express yourself and talk about what is important to you. 
  • You can expect your therapist to talk with you about what you hope to accomplish by coming to therapy and discuss a plan to help you. This may include continuing meeting with the therapist on a regular basis, additional resources, or a referral to another specialist who may be better able to help you. ​

Find the right therapist for you.
It’s easy to find a counselor, but perhaps more difficult to know if you’ve found the right therapist for you. Here are a few questions to consider when you get started:
  • What does it feel like for you to sit with the therapist?
  • What’s the counselor’s approach to therapy?
  • Does the counselor seek regular peer consultation?
  • Has your counselor done his or her own therapy?
  • Does the counselor encourage dependence or independence?
  • Does the counselor belong to a professional association and its code of ethics? Read the AAMFT code of ethics.

What if my therapist is not a fit for me?
Feeling comfortable with your therapist is one of the most important elements of therapy. If your therapist doesn't feel like the right fit, that's okay. Therapists understand this and won't be offended if you want to see someone else. If you feel like your current therapist isn't the right fit, let us know, and we can get you scheduled with another of our experienced providers.


What if I have a complaint about my experience at WSky?
Willamette Sky Counseling (WSky) is committed to providing quality services designed to meet our clients needs and to respect client rights. If you or any person acting on your behalf believes that your needs are not being met within the scope of treatment or that your rights have been violated, you may file a grievance with the provider, your coordinated care plan, or the Health Systems Division regarding any aspect of your treatment verbally or in written form. Learn more about your rights and WSky's grievance policy.

Grievance Policy

Phone: 541-600-2034
en Espanol: 541-636-0885
Fax: 541-780-6813
Copyright© - WILLAMETTE SKY COUNSELING, LLC
All Rights Reserved - 2025

  • Home
  • About Us
    • Team
    • Insurance & Fees
  • Services
    • TeleTherapy
    • Anxiety
    • Depression
    • Couples >
      • Same Sex Relatiosnhips
      • PreMarital Counseling
    • EMDR
  • Contact
    • Client Portal
    • FAQ
    • Advanced Directive
  • Schedule Online